Discover our newest launches for spring 2024. The new Mistral 2.0 with thousands of potential combinations to fully customize our outdoor space. In addition to the updated mistral we are launching 2 outdoor washable rugs and a new style set in a warm shade designed specifically for the outdoors.
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micro course
Empathy for Customer Happiness Ambassadors
The Power of Empathy in Customer Happiness.
At Cozey, great customer experiences are about more than problem-solving—they’re about how customers feel. This course helps Customer Happiness Ambassadors build stronger empathy skills through real-world scenarios. You'll learn to acknowledge frustration, navigate tough conversations, and rebuild trust.
Though designed for CH Ambassadors, the principles apply to anyone looking to create more meaningful and positive interactions.
